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Pillars of Support: Building Trust
“Building Trust” is the first chapter in our Pillars of Support series. In this post we describe the principles that guide every customer support interaction at SomewhereWarm.
Pillars of Support
We are proud to say we are a support-driven company. But what does it mean exactly, and how does it influence the way we work? In the spirit of open source, we are sharing our “Pillars of Support”: A document from our internal Manual that we use to help new support teammates:
- Learn the principles that guide our interactions with customers.
- Develop a better understanding of their position in our software engineering process.
How to Build a Subscription Box Store with WooCommerce
If you plan to launch a Subscription Box store soon, choosing WooCommerce will shorten the path to your first sale and provide a future-proof foundation for your business. In this introduction to selling Subscription Boxes with WooCommerce, you’ll learn which extensions you need to set up a robust, state-of-the-art Subscription Box store.
All Products For WooCommerce Subscriptions v2.4
Still holding onto that Subscription Box idea? Now’s the time to make it happen! All Products for WooCommerce Subscriptions v2.4 makes it easier than ever to offer Product Bundles and Composite Products on subscription. The new release offers switching support for these product types, allowing customers to modify their subscription box contents mid-term.
Memories From Portland
Maria and I set foot in Portland, Oregon on the 8th of July, a little over 24 hours since my wake-up alarm had went off in Athens, Greece. With excitement and anticipation dangling upon us, we left PDX behind us and headed towards the city center: Support Driven Expo 2019 was right around the corner.
† average review score on WooCommerce.com