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Pillars of Support: Building Product
“Building Product” is the second chapter in our Pillars of Support series. In this post, we describe why and how our Support team collaborates with product management to make sure our team is working on the right things, at the right time.
Pillars of Support: Building Trust
“Building Trust” is the first chapter in our Pillars of Support series. In this post, we describe the principles that guide every customer support interaction at SomewhereWarm.
Pillars of Support
We are proud to say we are a support-driven company. But what does it mean exactly, and how does it influence the way we work? In the spirit of open source, we are sharing our “Pillars of Support”: A document from our internal Manual that we use to help new support teammates:
- Learn the principles that guide our interactions with customers.
- Develop a better understanding of their position in our software engineering process.
How to Build a Subscription Box Store with WooCommerce
If you plan to launch a Subscription Box store soon, choosing WooCommerce will shorten the path to your first sale and provide a future-proof foundation for your business. In this introduction to selling Subscription Boxes with WooCommerce, you’ll learn which extensions you need to set up a robust, state-of-the-art Subscription Box store.
All Products For WooCommerce Subscriptions v2.4
Still holding onto that Subscription Box idea? Now’s the time to make it happen! All Products for WooCommerce Subscriptions v2.4 makes it easier than ever to offer Product Bundles and Composite Products on subscription. The new release offers switching support for these product types, allowing customers to modify their subscription box contents mid-term.
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